ChatGPT

AI assistant for productivity and automation.

Overview

ChatGPT is an AI-powered assistant used by our TechOps team for various productivity and automation tasks. This guide covers how to access and use ChatGPT effectively within our organization.

What ChatGPT Provides

• Natural language processing for queries and tasks
• Code generation and debugging assistance
• Content writing and editing support
• Data analysis and summarization
• Problem-solving and brainstorming

Getting Started

Account Access

1. Check your email for the ChatGPT invitation
2. Click the activation link
3. Follow the prompts to complete account setup

If you haven't received an invitation, contact TechOps to request access.

Sign In

1. Go to chat.openai.com
2. Click Log in
3. Sign in with your company credentials
4. Complete MFA if prompted (via Okta)

First-Time Setup

1. Review the usage guidelines and policies
2. Complete your profile information
3. Configure notification preferences
4. Explore the interface and example prompts

Basic Usage

Starting a Conversation

1. Type your question or request in the message box
2. Press Enter or click Send
3. ChatGPT will respond with an answer
4. Continue the conversation by asking follow-up questions

Tips for Better Results

• Be specific: Provide clear, detailed prompts
• Give context: Include relevant background information
• Iterate: Refine your prompts based on responses
• Use examples: Show what you want if describing is difficult
• Break it down: Split complex tasks into smaller steps

Common Use Cases

• Writing and editing documentation
• Generating code snippets
• Troubleshooting technical issues
• Summarizing long documents
• Creating meeting notes and summaries
• Drafting emails and messages

Features

Chat History

• All conversations are saved automatically
• Access previous chats from the sidebar
• Search through past conversations
• Rename chats for better organization
• Delete chats you no longer need

Conversation Management

• Start a new conversation anytime
• Clear context by starting fresh
• Share conversations with team members (if enabled)
• Export conversation history

Mobile Access

ChatGPT is available on mobile devices:

1. Download the ChatGPT app:
   • iOS App Store
   • Google Play Store
2. Sign in with your work account
3. Sync your conversation history
4. Use voice input for hands-free interaction

Common Issues

Can't Sign In

Problem: Login fails or account not recognized.

Solution:

1. Verify you're using the correct email address
2. Check if your account has been provisioned
3. Try password reset if needed
4. Clear browser cookies and cache
5. Contact TechOps if issue persists

Response Quality Issues

Problem: ChatGPT gives irrelevant or incorrect responses.

Solution:

1. Rephrase your question with more detail
2. Provide additional context
3. Break complex questions into smaller parts
4. Start a new conversation to clear context
5. Specify the format you want (list, code, explanation, etc.)

Slow Responses

Problem: ChatGPT takes a long time to respond.

Solution:

1. Check status.openai.com for service issues
2. Refresh the page and try again
3. Simplify your prompt if it's very complex
4. Try during off-peak hours
5. Contact TechOps if persistent

Lost Conversation History

Problem: Can't find a previous conversation.

Solution:

1. Use the search function in the sidebar
2. Check if you're signed into the correct account
3. Scroll through your chat history
4. Conversations may be archived - check archives
5. If deleted, it cannot be recovered

Best Practices

Security & Privacy

1. Don't share sensitive data: Avoid entering passwords, API keys, or personal information
2. Review company policy: Follow organizational guidelines for AI usage
3. Be mindful of confidential info: Don't paste proprietary code or internal documents
4. Verify responses: Always fact-check important information
5. Use appropriate workspace: Ensure you're in the company workspace if applicable

Effective Prompting

1. Start with a role: "You are a senior DevOps engineer..."
2. Provide constraints: "In 3 bullet points..." or "Under 100 words..."
3. Request specific formats: "Create a table with..." or "Write as JSON..."
4. Ask for explanations: "Explain your reasoning..." or "Show your work..."
5. Iterate and refine: Build on previous responses

Productivity Tips

• Save effective prompts for reuse
• Use ChatGPT for first drafts, then refine
• Combine with other tools in your workflow
• Experiment with different phrasings
• Learn from example prompts and tutorials

How-To Guides

Create Effective Prompts

For Code Generation:

Write a Python function that:
- Takes a list of numbers as input
- Returns the average, median, and mode
- Includes error handling for empty lists
- Has docstrings and type hints

For Documentation:

Create documentation for this API endpoint:
[paste code]
Include: description, parameters, return values, example usage, and error codes.

For Analysis:

Analyze this data and provide:
1. Key trends
2. Notable outliers
3. Recommendations
Format as a brief executive summary.

Manage Your Conversations

Organize Chats:

1. Click the pencil icon next to a chat
2. Rename it descriptively (e.g., "Python Script Debug - May 2024")
3. Archive old chats to reduce clutter
4. Delete sensitive conversations after completion

Search History:

1. Use the search box in the sidebar
2. Enter keywords from the conversation
3. Filter by date if needed
4. Click result to open that conversation

Use ChatGPT for Code Review

1. Paste your code into ChatGPT
2. Ask: "Review this code for bugs, security issues, and best practices"
3. Review the feedback provided
4. Ask follow-up questions about specific suggestions
5. Apply improvements to your code
6. Test thoroughly before deploying

Export Conversations

1. Open the conversation you want to export
2. Click the three dots menu (⋯)
3. Select Export
4. Choose format (text, JSON, etc.)
5. Save the file locally

Quick Reference

Useful Prompts

Task	Example Prompt
Code generation	"Write a [language] function that [description]"
Debugging	"This code [paste code] gives error [error]. Help fix it."
Documentation	"Document this code: [paste code]"
Summarization	"Summarize this in 3 bullet points: [paste text]"
Translation	"Translate this to [language]: [text]"
Explanation	"Explain [concept] as if I'm a [level] developer"

Keyboard Shortcuts

Action	Shortcut
New chat	Ctrl/Cmd + Shift + O
Focus message box	Ctrl/Cmd + Shift + F
Copy last response	Ctrl/Cmd + Shift + C

Official Resources

• Documentation: help.openai.com
• API Docs: platform.openai.com/docs
• Status Page: status.openai.com
• Community: community.openai.com
• Blog: openai.com/blog

Support

TechOps Team:

• Slack: #techops-support
• For access issues or questions about company usage policies

OpenAI Support:

• Visit help.openai.com
• Check the status page for service interruptions
• Browse the community forums for tips and solutions

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For the most up-to-date information and detailed feature documentation, visit the official ChatGPT documentation at help.openai.com